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Privacy Policy

1. What We Collect

When you visit our site or make a purchase, we may collect the following:

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  • Personal Information: Your name, email address, shipping address, billing address, and payment details.

  • Order Details: Items purchased, delivery preferences, and customer support messages.

  • Website Usage Data: Information about your visit like IP address, browser type, and browsing behavior (via cookies and analytics tools).

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders

  • Communicate with you about your purchase

  • Respond to your questions or support requests

  • Improve your shopping experience on our site

  • Send you special offers or updates (only if you’ve opted in!)

3. Third-Party Services

We may share your information with trusted third parties who help us run our business, such as:

  • Payment processors (Klarna, PayPal)

  • Delivery services (Royal Mail, DPD)

  • Email marketing tools (Mailchimp)

We never sell your data, and we only share what’s necessary to provide you with a smooth shopping experience.

4. Cookies

Our website uses cookies to remember your preferences and understand how you use the site. You can choose to disable cookies through your browser settings if you prefer.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to your data

  • Ask us to delete your personal information

  • Withdraw consent from marketing at any time

To do any of the above, please contact us at: customerhelp@bloodynicepants.com

6. Keeping Your Information Safe

We take data protection seriously and use secure systems to protect your information. While no method is 100% full proof, we do our best to keep everything secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. If we make any significant changes, we’ll post a notice on our website.

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